Password Pusher

Partner Program Agreement

Last updated: March 27, 2026 Version: 1.3

This Partner Program Agreement ("Partner Agreement") supplements and is incorporated into the relationship between Apnotic, LLC ("Apnotic," "we," "us," or "our") and the business entity or individual that applies for or participates in the Password Pusher partner program ("Partner," "you," or "your"). It applies when you submit a partner application, when your application is approved, and while you participate in the program.

General terms. Your use of Apnotic products and services remains governed by our Terms of Service and Privacy Policy, which are incorporated by reference. If there is a conflict between this Partner Agreement and the Terms of Service regarding the partner program, this Partner Agreement controls for that subject matter only.

Language. This document may be provided in multiple languages for convenience. The English version is authoritative; if translations differ, the English version prevails.

1. Program overview

The Partner Program is for managed service providers (MSPs), IT services companies, consultancies, and similar businesses that resell or bundle Apnotic offerings (including Password Pusher Pro and related self-hosted licensing) directly to end customers in the ordinary course of business.

We may offer partner benefits such as discount tiers, not-for-resale (NFR) evaluation licenses, co-marketing opportunities, and dedicated communication channels. Benefits are not guaranteed and may change; we will use reasonable efforts to communicate material changes.

2. Eligibility and exclusions

Eligibility. You represent that you:

Operate a legitimate business in good standing in your jurisdiction.
Sell or deliver IT or security services (or closely related products) to end customers.
Will market Apnotic offerings accurately and in compliance with applicable law.
Have authority to bind your organization to this Partner Agreement.

Distributors and wholesalers. The standard Partner Program is not intended for distributors, wholesalers, marketplaces, or bulk resellers that primarily supply other resellers rather than end customers. If you operate in that capacity, contact us for a separate commercial agreement; participation under this Partner Agreement without our written approval is not authorized.

We may deny or revoke partner status at our discretion, with or without cause, including for misrepresentation, brand risk, abuse, or breach of this Partner Agreement or the Terms of Service.

3. Application and acceptance

Partner status begins only after we approve your application and, where applicable, designate your account as a partner in our systems. Submitting an application does not guarantee acceptance.

By checking the acceptance box on the partner application (or otherwise indicating acceptance), you agree to this Partner Agreement as of the date you submit the application, and you acknowledge that continued participation after we publish updates requires compliance with the then-current Partner Agreement (see Section 12).

4. Partner obligations

You agree to:

Accurate representation. Present Apnotic products truthfully; do not make warranties or commitments on our behalf beyond what we expressly authorize in writing.
Compliance. Comply with applicable laws (including export, sanctions, anti-bribery, and consumer protection laws), our Terms of Service, and any partner guidelines we provide.
Customer relationships. Handle billing, support, and disputes with your end customers as between you and them, except where we directly contract with the customer.
Brand use. Use our name, logos, and marks only as permitted by our brand guidelines or our prior written approval.
No competitive harm. Do not use the program to build a competing service, scrape or reverse engineer our systems beyond permitted use, or harm our users or reputation.

We may provide NFR or evaluation licenses for internal use or demonstration. NFR licenses are non-transferable, not for resale, and subject to separate terms shown at issuance or in-product.

5. Relationship of the parties

You and Apnotic are independent contractors. The word "Partner" (and similar terms) describes your participation in this program for convenience only; it does not mean you and Apnotic are partners in the legal sense (for example, under partnership or commercial law). Nothing in this Partner Agreement creates a legal partnership, joint venture, agency, employment, or franchise relationship between you and us. You must not state or imply that you are Apnotic, that you are our agent or representative, or that you can bind us to any obligation. Any authority to act on our behalf requires our prior express written authorization.

6. Pricing, discounts, and tiers

Unless we agree otherwise in writing:

Partner purchases. You purchase licenses and related offerings for your business through approved channels (for example, our checkout or order flows). Partner pricing—your automatic partner discount—applies as shown at checkout when your account is designated as a partner, subject to program rules. Discounts apply only to eligible orders.
Tiers. Qualifying purchases you make count toward discount tiers and thresholds (for example, cumulative qualifying purchase volume). Tier rules, metrics, and lifetime or other thresholds are described on our website or in order flows and may be updated; tiers and thresholds are determined by us based on those rules.
Discount per subscription. Subject to this Section and program rules, the partner discount applied when you purchase a subscription remains in effect for the lifetime of that license while that subscription continues in the ordinary course (including renewals), even if your tier later changes because you sell more. New purchases receive the tier applicable at the time of each purchase; existing subscriptions keep the discount they had when purchased. Example: If you sell nine licenses while your tier is 30%, and a year later your cumulative qualifying total is 110 licenses, those nine subscriptions continue to renew at the 30% discount, while subsequent purchases receive the tier in effect when each such purchase is made. Grandfathering under this bullet is subject to Reversals, chargebacks, and recovery below and does not limit our rights in that paragraph.
Cancel and repurchase. You may cancel an existing subscription and purchase a new subscription through approved channels (for example, before renewal) if you want the partner discount tier in effect at the time of that new purchase to apply instead of a grandfathered rate; timing, proration, refunds, plan availability, and other terms are as shown at checkout and in our Terms of Service.
Taxes, fees, and currency are as specified at checkout or in your order.

Reversals, chargebacks, and recovery. If a qualifying purchase is reversed (for example due to chargeback, refund, clawback, or payment failure), or we identify fraud, abuse, or error, we may recalculate tier activity, adjust or revoke tiers or discounts, recover or offset partner discounts or other benefits, and take other steps described in our Terms of Service or at checkout, in your order, or order confirmation. To the extent of any conflict about payment, refunds, or chargebacks, the Terms of Service and the terms presented at checkout or in your order control.

We may audit qualifying activity associated with your account to verify tier eligibility. If we find errors or abuse, we may adjust tiers, revoke benefits, or suspend partner status.

7. Orders, licenses, and support

You obtain offerings under this program through your orders with us (see Section 6). License grants to your end customers, where applicable, are governed by the applicable license terms (e.g., subscription terms, self-hosted license terms). You are responsible for ensuring your customers understand what they are purchasing.

Unless we expressly agree otherwise, technical support for end users may be provided by you as first line; we support our products according to our support policies for the applicable product and tier.

8. Confidentiality

Information we mark as confidential or that reasonably should be understood as confidential (including non-public pricing, roadmaps, and partner program details) must not be disclosed except to your employees and contractors who need to know and who are bound by similar obligations. This obligation survives termination of the Partner Program relationship for a reasonable period.

9. Indemnity

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Apnotic, its affiliates, and their respective directors, officers, and employees (collectively, "Apnotic Indemnitees") from and against any third-party claims, damages, losses, liabilities, and costs (including reasonable attorneys' fees) arising out of or relating to: (a) your participation in the Partner Program or your resale, marketing, or support activities in connection with Apnotic offerings; (b) your breach of this Partner Agreement or the Terms of Service; (c) your statements or commitments regarding Apnotic products beyond what we expressly authorize in writing; or (d) your relationship with your end customers. We will promptly notify you of any claim for which you owe indemnity; you may not settle any claim in a way that imposes a non-monetary obligation on Apnotic or admits fault on our behalf without our prior written consent. We may participate in the defense with counsel of our choosing at our expense.

10. Term; suspension; termination

This Partner Agreement remains in effect while you participate in the program. Either party may terminate partner participation for convenience with reasonable notice to the other (we may specify the notice period in partner communications). We may suspend or terminate immediately for breach, legal risk, or operational necessity.

Termination does not affect obligations that by their nature survive (e.g., confidentiality, indemnity, limitation of liability), or licenses already granted to end customers under separate terms.

11. Disclaimers; limitation of liability

To the maximum extent permitted by law, the Partner Program and any benefits are provided "as is" without warranties of any kind. Our total liability arising out of or relating to this Partner Agreement is subject to the limitations and exclusions in our Terms of Service, which apply as if restated here.

Nothing in this Partner Agreement excludes or limits liability that cannot be excluded or limited under applicable law.

12. Changes to this Partner Agreement

We may modify this Partner Agreement by posting a revised version on pwpush.com (or successor URL) and updating the "Last updated" date. Material changes may also be communicated by email or in-product notice. Continued participation after the effective date of changes constitutes acceptance of the revised terms. If you do not agree, you must stop participating in the program and notify us.

Versioning. We may reference a version number or effective date in the Partner Agreement or in your partner account settings. For audit purposes, your application record may store the timestamp when you accepted the terms at application time.

13. Contact

For questions about the Partner Program or this Partner Agreement, contact us through the channels listed on Apnotic.com or pwpush.com.

14. A note from the founder

We hope that the formal language in this agreement will never be needed—MSPs and IT services companies are the lifeblood of Password Pusher and have always been great supporters and contributors over the years. The terms are still necessary so we can protect the program, our customers, and honest partners from bad actors and edge cases.

If something needs a direct conversation—whether it is a concern, a sensitive issue, or an escalation—email me at pglombardo@apnotic.com. I read partner mail personally and will help however I can.

Peter Giacomo Lombardo

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